The most common questions about our Vietnam tours.
Vietnam Tour Packages: Pricing & Payment
What is included in your Vietnam tour packages?
Our Vietnam tour packages typically include accommodation, airport transfers, daily breakfast, guided tours, entrance fees, and select activities. Some packages also include domestic flights, meals, and cultural experiences. Please check the details of each package for specific inclusions.
How much do your Vietnam tours cost?
Prices vary depending on the duration, accommodation type, and inclusions. Our tours start from $399 per person for a 5-day trip. For a detailed quote, please contact us with your travel dates and preferences.
What payment methods do you accept?
We accept payments via credit card, PayPal, and international bank transfer. A deposit is required to secure your booking, with the balance due before your trip.
Is a deposit required to book a tour?
Yes, a deposit (usually 30% of the total tour price) is required to confirm your booking. The remaining balance is due 30 days before your arrival in Vietnam.
Can I get a refund if I cancel my tour?
Refunds depend on the timing of your cancellation. Please refer to our cancellation policy for details. In general, cancellations made more than 30 days before arrival are eligible for a partial refund.
Are there any hidden fees?
No, all taxes and service charges are included in our tour prices. Any optional activities or personal expenses are not included and will be clearly communicated.
Accommodation & Transport
What types of accommodation are available in your tours?
We offer a range of accommodation options, from boutique hotels and homestays to luxury resorts. You can choose your preferred style and we’ll tailor the package accordingly.
Can I upgrade my hotel?
Absolutely! Let us know your preferences and we’ll provide upgrade options for your stay.
Is airport transfer included?
Yes, all our tours include private airport transfers to and from your accommodation.
How do I get around Vietnam during my trip?
Most tours include private transportation for tours and activities. For intercity travel, we may arrange domestic flights, trains, or comfortable tourist buses. We can also provide recommendations for local transport options.
Can I customize my itinerary or add extra nights?
Yes! All our tours are flexible. You can add extra nights, change destinations, or include additional activities. Just let us know your preferences.
Activities & Experiences
What kind of activities are included in your Vietnam tours?
Our tours include a variety of activities such as city sightseeing, cultural performances, boat cruises (like Ha Long Bay), cooking classes, cycling, and guided excursions. Each tour has its own set of included experiences—please check the tour details or ask us for a sample itinerary.
Can I choose or swap activities in my tour?
Yes! We offer flexible itineraries. You can swap included activities for others or add extra experiences for an additional fee.
Are activities suitable for families or children?
Definitely! We have family-friendly tours and can tailor activities to suit all ages, including kid-friendly attractions, water parks, and cultural workshops.
Do you offer honeymoon or special occasion tours?
Yes! We have romantic and special occasion tours that include extras like candlelit dinners, spa treatments, and private excursions. Let us know your celebration and we’ll make it memorable.
Food & Dining
Are meals included in the tour?
Daily breakfast is included in all tours. Some tours also include select lunches or dinners, especially during excursions or special experiences. Please check your tour details.
Can you accommodate dietary restrictions?
Absolutely! Please let us know your dietary needs (vegan, vegetarian, halal, gluten-free, etc.) and we’ll ensure your meals are suitable.
Can you arrange special dining experiences?
Yes! We can organize street food tours, cooking classes, or private dining experiences as part of your tour or as an add-on.
Travel Requirements & Essentials
Do I need a visa to visit Vietnam?
Many nationalities require a visa to enter Vietnam, but e-Visas are available for most travelers. We’ll provide up-to-date visa guidance when you book your tour.
Is travel insurance required?
Travel insurance is not mandatory but highly recommended. We can suggest trusted providers or include insurance in your tour upon request.
What should I pack for my Vietnam trip?
We recommend light clothing, comfortable shoes, sunscreen, insect repellent, and a rain jacket. We’ll send you a detailed packing list after booking.
Are COVID-19 requirements still in place?
As of now, there are no COVID-19 entry requirements for Vietnam. We’ll keep you updated if anything changes before your trip.
Money & Tips
What currency is used in Vietnam?
The Vietnamese Dong (VND) is the official currency. Most places accept cash, and major hotels and restaurants accept credit cards.
Should I bring cash or use my card?
We recommend bringing some cash for small purchases and local markets, but most hotels, restaurants, and shops accept cards. ATMs are widely available in cities.
Is tipping expected in Vietnam?
Tipping is appreciated but not mandatory. Most service charges are included, but feel free to tip for excellent service.
Refund & Cancellation
What is your cancellation policy?
Cancellations made more than 30 days before arrival are eligible for a partial refund. Cancellations within 30 days may incur higher fees. Please see our full policy or contact us for details.
Can I change my travel dates after booking?
Date changes are possible, subject to availability and any price differences. Please contact us as soon as possible if you need to reschedule.
What happens if my flight is delayed or cancelled?
We’ll do our best to adjust your itinerary if your flight is delayed or cancelled. Please inform us immediately so we can assist you.
General Questions
Are your Vietnam tours suitable for solo travelers, couples, or groups?
Yes! We offer tours for solo travelers, couples, families, and groups. Let us know your group size and we’ll recommend the best options.
Can I book flights through you?
We do not book international flights, but we can recommend trusted travel agents or help you find the best routes. Domestic flights within Vietnam can be included in your tour.
How far in advance should I book my Vietnam tour?
We recommend booking at least 2-3 months in advance, especially for peak seasons (January-April, June-August, December). Last-minute bookings are possible, subject to availability.
Can I contact you during my trip if I need help?
Absolutely! Our team is available 24/7 via WhatsApp or email for any assistance during your stay in Vietnam.
